Welcome to Our Volkswagen Dealership in Highland

Joseph was amazing! He really worked hard to find me exactly what I wanted at the right price!

Great service and great management! The car salesman we were with, Joe, helped me and my mom get her a new car and he was super sweet and helpful! Would come here again!

Jo is phenomenal!!! Professional concise personable and handles business!! I had the best car buying experience I ever had!

Joseph was amazing and helpful! I would definitely recommend them to others! Thank you Joseph

Jo is phenomenal!!! Professional concise personable and handles business!! I had the best car buying experience I ever had!

The costumer service is wonderful and everyone is very helpful! Joe was great to work with!

Jacob was very friendly, efficient, and helpful. We waited way too long in my opinion to get the sale documents. They knew we were coming but we still waited 3 hours.

Support for this transaction was positive from start to finish, which was important as,we came in from 5 hours away. Thanks much!

Andy was great! Not pushy like you’d expect a car salesman to be; he was awesome! Went over details and made sure I understood everything from start to finish!

Lameshia is Very professional customer focused friendly welcoming. Thank you for helping with my purchase of Volkswagen Cross Sport

Joe made a sort of difficult car buying situation better. I appreciated his personable and light heartedness.

Let me first say that we have now purchased five Volkswagens from various Chicago-area dealerships, so we are very familiar with the brand and the typical dealership experience. Unfortunately, our experience with City VW of Highland was by far the most disappointing. When purchasing a certified pre-owned vehicle, customers expect the dealership to conduct a thorough multi-point inspection, often covering well over 100 items. Based on our experience, I seriously question how thorough that inspection was. Within 10–15 minutes of driving the vehicle off the lot, the oil warning light came on. After getting the car home, I noticed streaking on the passenger side of the windshield and discovered the windshield wiper was held together with electrical tape. We also found stickers on the vehicle's interior ceiling. When closing the passenger door, I heard a rattling noise and later found beer caps and an air freshener can wedged inside the storage compartment. Altogether, these issues added to the impression that the car had not been properly cleaned, inspected, or prepared before delivery. Individually, these issues may seem minor, but together they raise serious concerns about the quality of the dealership’s inspection and preparation process. If these obvious problems were missed, it makes me wonder what else may have been overlooked. Normally, the oil warning light would have prompted us to return to the dealership immediately. However, after already spending more than five hours there during the purchase process (on Monday of Memorial Day weekend, not a high-volume day at the dealership) —with little to no hospitality from the dealership beyond access to a vending machine fulled with junk food—we had absolutely no desire to go back. Overall, this experience fell well below the standard we’ve come to expect from Volkswagen dealerships. The entire process was so frustrating and disappointing that it honestly makes us hesitant to purchase another vehicle anytime soon.

brian and andy were an absolute pleasure to work with and marked our experience so smooth and stress free!!!!! thank you and we will be coming back

The dealer was very nice and gave us the best deal. We really appreciate the excellent customer service and smooth experience.

What can I say about Lameshia? Just a pleasure to do business with. Very personable and knows her vehicles. Not that she has to but she always checks in with us well after the sell. May family and I are on our 7th VW and the fourth with Highland, Lameshia, Larnell and James!!! Top notch crew!!!!