Customer Testimonials
Great experience and would recommend
Joesph was Brilliant! Very straight forward, a pleasure to do business with! So glad we crossed paths.
Thank you, Joe, for making my 2026 Volkswagen Atlas purchase such a great experience! From start to finish, you were amazing. I first came in on a Monday and was still undecided, but you were patient throughout all of our back-and-forth conversations while helping me find the perfect trim for my needs.
When I unexpectedly stopped by the following Saturday, Joe was busy assisting another customer, but Alex O immediately stepped in to make sure I wasn’t just sitting around waiting. I really appreciated the teamwork and how everyone made me feel valued from the moment I walked in.
Nick ... Read More Google - Jun 30, 2026
Andy was amazing. He clearly was very knowledgeable, he was very clear in his speech, and overall incredibly helpful. Great experience.
Joesph was Brilliant! Very straight forward, a pleasure to do business with! So glad we crossed paths.
This is my 3rd car I have gotten from this dealership. Lameshia has been my sales person every time. I would not change a thing as she is the BEST Sales person here. I would recommend her to anyone! She listens to what you want and does her best every time to make that happen. I really appreciate her for all she has done. Thank you on this new vehicle today!
Thank you Nick for the amazing knowledge about the few different warranties that you offer. You helped me pick the perfect warranties for my 2026 Atlas!
Andy made what’s usually a stressful process feel effortless. He was patient, knowledgeable, and genuinely helpful from day one through my entire month-long decision process. No matter what question or concern I threw at him, Andy had answers and solutions. In the end, he delivered the exact car I wanted at a great price. Hands down one of the best car-buying experiences I’ve ever had—I’d go back to Andy in a second and recommend him to anyone without hesitation.
Friendly, easy communication with staff. Andy was pleasant to work with. Love the car. Will recommend to others.
I also want to recognize Andy for providing an outstanding customer experience.
Although I was working with Nik, Andy stepped in seamlessly while Nick was assisting another customer. He took the time to answer my questions, He and took my son and me on a test drive… we never felt like we were just waiting.
What impressed me most was the teamwork. Andy treated us as if he'd been helping us from the very beginning, and that says a lot about the customer service culture at City Volkswagen. Even after I walked out of the door and got in ... Read More DealerRater - Jun 27, 2026
Great customer service, very well versed and detailed with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW
Clean, organized, professional, pleasant employees. Walking in first impression is clean and friendly. Vehicle’s are clean and parking lot is very organized.
Nick made what could have been a stressful experience feel straightforward and honest.
From the beginning, he was transparent, responsive, and respectful of my time. He communicated clearly, answered my questions directly, and never made me feel pressured. I appreciated that he gave me the information I needed upfront instead of asking me to come into the dealership just to find things out.
It's clear that Nick genuinely works for his customers and wants them to make informed decisions. That level of honesty and professionalism is hard to find, and it made all the difference.
Thank you, Nick, for ... Read More DealerRater - Jun 27, 2026
I’ve always felt that the sales people are honest and upfront and have never felt pressured when looking for a new car.
Jacob is awesome! The process was smooth from start to finish. I feel confident in my purchase because of him. I will definitely recommend him as a salesperson to anyone looking to purchase a VW.
Very professional and informative. Great salesman. Overall great experience. I will recommend to anyone looking for a car
I am so thankful that I got to work with Nick today! I have NEVER had anyone work so hard for me EVER! I am so thankful for him, I just couldn’t thank him enough. I will recommend anyone looking for a car to come in and ask for him! Thank you so so much!
Great customer service, very well versed and detailed with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW
Clean, organized, professional, pleasant employees. Walking in first impression is clean and friendly. Vehicle’s are clean and parking lot is very organized.
Great customer service. Did not feel pressured . Had a wonderful experience. Everyone was very helpful.
Thank you Joe and Alex for the amazing experience that you provided for me. I love my new Atlas.
I’ve always felt that the sales people are honest and upfront and have never felt pressured when looking for a new car.
Both Lemeshia Rogers & Brian, the Manager went above and beyond to accommodate us in our purchase. We are very happy about our experience
Everyone was really helpful and explained every step of the way with much detail, which I appreciate since it was my first car purchase! Thank you, Joe, for being very helpful!
I had a really great experience at City Volkswagen of Highland, all thanks to Lameshia. I went in just to browse and get an idea of what kind of car might fit my needs—wasn’t planning to buy anything that day. Lameshia came up to me with a super friendly attitude and actually took the time to listen to what I was looking for. She walked me through different options without ever making me feel rushed or pressured.
Honestly, I felt like I took up a lot of her time, but she stayed patient and helpful the whole way ... Read More DealerRater - Jun 25, 2026
Everyone was helpful and explained everything very well. I appreciate how helpful everyone was during the process of buying a car!
Everyone was really helpful and explained every step of the way with much detail, which I appreciate since it was my first car purchase! Thank you, Joseph, for being very helpful!
Lameshia is excellent! Love her energy! Shes's very patient and communicates great with her customers. If I ever by another VW I know who to go to!
Alex Ortiz has a tremendous amount of product knowledge, is personable and professional. He made the purchasing process smooth and efficient. I would purchase another car from him.
Love the no pressure sales approach, and Alex was very knowledgeable in answering all our questions
Mike Smajo with the service team turned my entire experience around. He worked tirelessly for over 2 weeks to fix previous issue with an oil leak & break fluid issue in my car and covered the entire thing. My family and I have purchased multiple cars from this dealership over the years and taken our cars in for service here. Mike was truly the only service member in the region that was willing to work with me on this, and I trusted him completely with my car. He was so helpful, knowledgeable, and most importantly - honest and upfront. Really appreciated ... Read More Google - Jun 23, 2026
Andy was great to work with and was very helpful and not pushy. If you are looking for a VW I highly recommend looking here.
Sale was smooth and easy. Jacob was very helpful and did not put any pressure on the sale.
Joe was amazing with all the information he provided.
Alex was very helpful.
Joe was extremely helpful providing information about the Tiguan. We took our time making a decision and he was very patient.
Quick and easy process buying a used VW. Alex Ortiz was very accommodating without being too pushy.
Lameshia is an amazing sales consultant! Makes you feel so comfortable, not pushy at all and helps give all the information you need. Definitely ask for her when you come to this dealership!
ANDY DID A GREAT JOB HELPING ME GET MY NEW TIGUAN! I AM A HAPPY CUSTOMER THANK YOU ANDY
Jacob was fantastic! He helped me and my wife explore options and was very thorough the entire process! Highly recommend!
It was a pleasure meeting and working with Joe at VW Highland! He explained and welcomed us, ensuring we were never pressured with our decisions. I highly recommend Joe to any first time or returning vehicle purchaser💜!
Joseph Leduc was a great consultant. He took time to make sure I got a great deal. I highly recommend Joe to any first time Volkswagen buyer.
Joseph Leduc was a great consultant. He took time to make sure I got a great deal. I highly recommend Joe to any first time Volkswagen buyer.
It was a pleasure meeting and working with Joe at VW Highland! He explained and welcomed us, ensuring we were never pressured with our decisions. I highly recommend Joe to any first time or returning vehicle purchaser💜!
What can I say Joesph LeDuc did his BIG ONE! !!!! He was friendly, honest, respectful, and so many more things. He went above and beyond to make sure I was leaving with a car. He never hassled me out of my budget and to make sure I had everything right when I purchased my new vehicle. I’m excited and can’t wait to see you him for my next purchase!! Thank you so much for all your support and help I really appreciate it. Shoutout to Brian West as well for working with me!!!
What can I say Joesph LeDuc did his BIG ONE!!!!! He was friendly, honest, respectful, and so many more things. He went above and beyond to make sure I was leaving with a car. He never hassled me out of my budget and to make sure I had everything right when I purchased my new vehicle. I’m excited and can’t wait to see you him for my next purchase!! Thank you so much for all your support and help I really appreciate it.
Joseph Leduc at Volkswagen of Highland was the best sales associate who helped me get my wheels. He took his time explaining everything for me and was patient and was kind and was nice and was sweet. Thank you so much. I appreciate your help.
Andy was an unbelievable help was super personable and made everything easy and simple to purchase my first car.
Lakesha Rogers is amazing!! She was through and knowledgeable. She listens and focuses on what you need and not just what you want - I literally bought 2 cars from her and 4 from this dealership… Go here and ask for LAMESHA ROGERS 💙🤍😊
Joe leduc was amazing highly recommend he was patient and understanding
Andy McQuiston was extremely helpful during my visit. He was accommodating to my needs and knowledgeable with the cat details. I would recommend this dealership and ask for Andy!
Andy was easy to work with and worked with the sales manager to get me the best price.
Lameshia was great!!! She deserves a raise! James was pleasant and kind. All star team!
Joseph Leduc at Volkswagen of Highland was the best sales associate who helped me get my wheels. He took his time explaining everything for me and was patient and was kind and was nice and was sweet. Thank you so much. I appreciate your help.
Joe Leduc at City Volkswagen Highland was amazing & helped make this a stress free purchase! He makes you feel like family. We will be back in the future!
Joe Leduc at City Volkswagen Highland was amazing & helped make this a stress free purchase!
I’m very pleased with Lameshia Rogers and her manager Nick. I was not optimistic that an affordable offer could have been made for me and they worked hard to put together a deal that I am pleased with.
Jacob Bodnar was amazing to work with. Answered all my questions and just assisted all the way through, down to a cold beverage
Quick easy . And hassle free. I worked with Andy Mcquiston, he was very nice respectful, and mostly he went up and beyond to make a deal happen. Even with another car loan. From the beginning to the end . I was completely satisfied. Stress free. I am will be a returning customer ..
This was the most easy and helpful dealership with top dollar employees. I, am completely satisfied beyond belief. And I will definitely be back . I worked with Andy Mcquiston,. And he was very pleasant, I told him what I had what I wanted. He made it happen.. even with another car loan out. Andy made it happen. Quick and easy. I, THANK him and his Volkswagens dealership.. I can truly say it was an honor
Alex made buying a car quick and easy today! Thank you!
Joseph leduc at city Volkswagen was very helpful at helping me get my new atlas crosssport
I had an amazing experience working with Ms. Lameisha. She was professional, knowledgeable, patient, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions and helped me find the right vehicle for my needs. I truly appreciate her excellent customer service and dedication. If you’re looking for someone who genuinely cares about her customers, I highly recommend asking for Ms. Lameisha!
Joseph was amazing! He really worked hard to find me exactly what I wanted at the right price!
Great service and great management! The car salesman we were with, Joe, helped me and my mom get her a new car and he was super sweet and helpful! Would come here again!
Jo is phenomenal!!! Professional concise personable and handles business!! I had the best car buying experience I ever had!
Joseph was amazing and helpful! I would definitely recommend them to others! Thank you Joseph
Jo is phenomenal!!! Professional concise personable and handles business!! I had the best car buying experience I ever had!
The costumer service is wonderful and everyone is very helpful! Joe was great to work with!
Jacob was very friendly, efficient, and helpful. We waited way too long in my opinion to get the sale documents. They knew we were coming but we still waited 3 hours.
Support for this transaction was positive from start to finish, which was important as,we came in from 5 hours away. Thanks much!
Andy was great! Not pushy like you’d expect a car salesman to be; he was awesome! Went over details and made sure I understood everything from start to finish!
Lameshia is Very professional customer focused friendly welcoming. Thank you for helping with my purchase of Volkswagen Cross Sport
Joe made a sort of difficult car buying situation better. I appreciated his personable and light heartedness.
Let me first say that we have now purchased five Volkswagens from various Chicago-area dealerships, so we are very familiar with the brand and the typical dealership experience. Unfortunately, our experience with City VW of Highland was by far the most disappointing.
When purchasing a certified pre-owned vehicle, customers expect the dealership to conduct a thorough multi-point inspection, often covering well over 100 items. Based on our experience, I seriously question how thorough that inspection was.
Within 10–15 minutes of driving the vehicle off the lot, the oil warning light came on. After getting the car home, I noticed streaking on the ... Read More DealerRater - Jun 2, 2026
brian and andy were an absolute pleasure to work with and marked our experience so smooth and stress free!!!!! thank you and we will be coming back
The dealer was very nice and gave us the best deal. We really appreciate the excellent customer service and smooth experience.
What can I say about Lameshia? Just a pleasure to do business with. Very personable and knows her vehicles. Not that she has to but she always checks in with us well after the sell. May family and I are on our 7th VW and the fourth with Highland, Lameshia, Larnell and James!!! Top notch crew!!!!
Joe was super helpful, kind, and was willing to answer any questions we had about buying a GLI. Definitely recommend asking for him!
Lameshia was great. Made the whole buying experience 100% better. Very friendly. Dealership was very clean.
Ask for Joe Laduke
Jo L. at City of Highland helped me get into a new Taos. Jo worked very hard to get my payments where they needed to be.
Ask for Joe
Joe Leduc is a great salesperson! His vehicle knowledge is excellent and he has a very friendly personality. I’d recommend him highly to anyone!
Joe was awesome. He was very kind and helpful, and was able to tell us everything we needed to know regarding different models/pricing. Loved him!!
Helped my parents out with a new car with great price and had grest service
Joe Leduc helped me get into a new Taos. Joe was very, friendly and helpful.
Jo L. at City of Highland helped me get into a new Taos. Jo worked very hard to get my payments where they needed to be.
Everything was great. Joe was very helpful, professional, and made the entire car-buying process smooth and stress-free. I appreciated his transparency and willingness to answer all my questions. Highly recommend working with Joe and the team at City Volkswagen of Highland!
Everything was great. Joe was very helpful, professional, and made the entire car-buying process smooth and stress-free. I appreciated his transparency and willingness to answer all my questions. Highly recommend working with Joe and the team at City Volkswagen of Highland.
Lameshia is the best!! She was patient with us and was very friendly, which made our decision to buy from City VW easy!
Lameshia did an incredible job! She always does. This is the 5th car I purchase/leased from her. Great expierence!
Had a great experience! Very pleasant and easy to work with. Knowledgeable about the car of my choice and went above and beyond to describe features and answer all of my questions. Thank you for such an easy transaction.
Jacob was very direct, helped everything run smoothly and was very patient throughout the whole process.
My time here was very pleasant. The staff was very friendly and very informative on all our questions about the cars.
I was immediately greeted in the parking lot they were accommodating and easy to deal with
Lameshia was such a great help. Her customer service was amazing and her patience was very appreciated.
I am happy with my Volkswagen Jetta I bought from City Volkswagen and the service department was good too
5th VW but first experience purchasing a vehicle at CVH. Fantastic team to work with whether it be sales or service.
Lameshia was very knowledgeable and helpful. Every i reached out answered in a timely manner. She’s a very personable person.