Customer Testimonials
Highly recommended They got me in and out within a Hour friendly service and They treat you like your money is important to them . make sure to Ask For John Stone He a very cool guy no trickery whatsoever straightforward guy
The deal went smoothly, definitely will recommend anyone to come do business with Mo! Cool guy and will make sure you get the best deal!
JOHN STONE IS AN EXCELLENT SALESMAN. HE WENT ABOVE AND BEYOND HIS CUSTOMER SERVICE DUTIES. MY HUSBAND AND I ARE PLEASED WITH OUR 2024 ATLAS!!!
John was so helpful in getting us set up with our new car! Thank you so much for everything and making this an easy and stress free process
John Stone made the process easy and affordable. Thanks John!
Worked with Gabby Makaroski in the service department to get an issue with my Atlas' steering rack fixed. She was professional, punctual, and willing to go above and beyond to get me back on the road. I highly recomend this dealer and Gabby for your service needs.
Outstanding customer service! Above & beyond the #1 go to team ask for Vasko and my guy, Moises Alvarez!
Wonderful stress free easy experience with buying a new car with Moises will be recommended to all my friends.
Moises, Firas, and James were AMAZING! They helped us get into our new 2024 Tiguan. This is the 2nd vehicle we’ve purchased from Highland VW and it definitely won’t be our last. They’ve earned a customer for life!
Absolutely fantastic experience! Mike Logan was great and very easy to work with! They took care of everything that I asked for and worked with my wife and I doing the deal via e contract! We have an infant and this made it so much easier! I would HIGHLY recommend City VW and will return for my next vehicle!
Very kind people, I was nervous about purchasing and financing but they were able to get me the payment I wanted!
I want to thank Lameshia for getting me into my new 2024 VW Jetta, i truly enjoyed this car buying experience and will recommend my friends and family to come see Lameshia for their next vehicle purchase. Thank You
Quick, smooth easy transaction. Very happy the negotiation process. Andy went the extra mile to ensure our happiness.
Awesome and excellent service all around from start to finish. Great attitude and smiles all day.
He was very professional and very thorough with me and my wife. Best salesman I dealt with.
Mr. Moises was very nice, professional and informative about the truck, he had a lot of patience with my husband and I. We’re very happy with our new truck. Thank you!
John Stone is amazing!!!!! He got me in a brand new 2024 Jetta!!!! Thank you for all that you do. Your an awesome person and sells person. I will bring people to come in and get a great car. Thank you again God bless you and VW of Highland!!!! 😃😃😃☺️☺️
mr. john stone was an amazing salesman. great customer service and very nice. will be coming back again to get another car and will also refer him to others. thanks john
John was super helpful and cool. He made sure he got the best deal he could for me! I really appreciated his service and highly recommend.
Super great experience very helpful in finding the right car for me financially and quickly
I had a brake pad replacement and a multipoint inspection, and the experience was fantastic. Joe took great care of my VW, explaining everything clearly and making sure I understood what my vehicle needed. Joe exudes professionalism and integrity with a comprehensive approach. His attention to detail and personalized approach made me feel confident in the service. Thanks for a great experience Joe.
Lameshia and James were very friendly and helpful with my car search. They were very knowledgeable. I will recommend them to my friends and family who might be looking to purchase their next vehicle. Thank You
Wonderful car buying experience. John was a wonderful salesman! I highly recommend!!
I stopped in to discuss a new car purchase and spoke with Darrin Smith who was absolutely fantastic! Probably the best car salesmen I have ever spoken with! I will be returning!
Excellent experience with Mike Pazda. 3rd vehicle purchased with City Volkswagen of Highland. Excellent customer service.
This dealership was very pleasant and helpful to their customers. Made it happen. Grateful, blessed.
This is my 3rd VW that I bought in 2024 the quality of the cars is great and so is the service of the staff
I can't emphasize enough how pleased I am with this dealership! I've used their service department on numerous occasions. I have to say, Aaron, service advisor, and Joe, service manager, are amazing at what they do! They are honest, friendly, professional, understanding, patient, and extremely knowledgeable. They communicate with you every step of the way while your car is being serviced and will make sure you are taken care of and satisfied before leaving. Aaron explains everything in great detail, in ways we regulat people can understand. They both make sure you're well taken care of and ...
Exceptional Service from Moises I wanted to highlight the outstanding service I received from Moises in my recent car-buying experience. From start to finish, Moises made the process smooth and enjoyable with his attention to detail, product knowledge, and customer-first approach. He took the time to understand exactly what I was looking for and went above and beyond to ensure I found the perfect vehicle. Moises was incredibly patient, answering all my questions thoroughly, and made sure I felt confident in my decision. His transparency and professionalism were refreshing and made a significant difference in my experience. It’s rare ...
Very helpful Great energy very positive Highly recommend can’t go wrong with the service
I recently bought a car from here and had the best experience working with Lameshia! She made me feel at home, which has not been my typical experience buying a car. I would highly recommend buying a vehicle from them if quality customer service is important to you!
To the city of Volkswagen of Highland and especially to John Stone, thank you! I appreciate the warm welcome as we exited our car to enter your dealership and the smile you gave to us when you open the door. You let us know as we entered that everything would be okay and he would work it out so I Could walk out with Something. You were interested in what we were looking for and gave us options. You made us feel relaxed and comfortable to talk as we made a major purchase. I've been to other dealerships and ...
Mike was very helpful and a pleasure to work with. He provided a lot of information as it was our first experience with a Volkswagen.
Lameshia was AMAZING!!!! I love that she made my experience a conversation and not just about a transaction. She made me feel comfortable and absolutely sure of myself. She is a true gem. My trade in/car buying experience could not have been better! Lameshia deserves the highest praise! Thank you so much!!!
Moises was an absolute pleasure to deal with at Highland VW. By far, the easiest and least stressful car buying experience I’ve had. I highly recommend both the dealership, and Moises if you are looking for a new vehicle!
Moises and Russell were great together!! This is my third VW from Moises!! Highly recommend him to anyone looking for a Volkswagen. Speaks English and Spanish
Andy and the rest of the team took very good care of me since the moment I walked in the door. I’m very pleased with coming to this dealership, definitely will be recommending any family/friends.
Volkswagen dealership at highland. Mike the sales associate gives me good deal on the trade in car.
Im so glad Moises was the salesman we did business with. If I could give him 10 stars I would. We are happy we made the drive from Illinois to Indiana ... well worth the trip. We will definitely consider city Volkswagen when we are in the market for a car in the future.
Andrew helped us and he was extremely helpful and attentive. Would definitely recommend him to others!
John was awesome
Great customer service…Moises is a great salesman.Will be recommending this place to friends and family.
Mike Pazda at City Volkswagen in Highland, Indiana provided top notch service and knowledge during this sale. I would highly recommend this dealership and Mike!
Shopping with John Stone was pleasant experience, great guy to work with and was able to get me exactly what I wanted and all with a smile.
Moises was a great salesman. He worked hard to provide a great deal and get me driving today.
John stone was awesome. Great car experience
Mike Is a absolute pleasure to deal with Very nice Pleasent ,professional and knowedable. Excellent experience
Nice. John was very knowledgeable about the vehicle. He made my decision to purchase a new vehicle easy.
I came in with doubt in vw as I just came out of an horrible experience! These guys have changed my view and given me back hope in the vw brand! Thank you!
Great staff, great prices, and great work
It was a good experienc, Moises Alvarez was very helpful and walked us through all of our options
I just want to give a shoutout to the Service Manager Joe for helping my get my car fixed. He was so nice to me, even went out his way to get me coffee from DD. I'VE BEEN TO SEVERAL VW LOTS (in IL) AND NOBODY HAS EVER OFFERED TO GET ME COFFEE! Just top tier service. His patience & breaking stuff down to me because I'm clueless when it comes to repairs. He deserves raise, he's so awesome!!
He is an enthusiastic sealing assistant who answers our questions patiently. We have a nice experience.
Mike is really nice. He patiently answered all of my questions, and explained all the details to me. My purchase would not be that smooth without his help!
Andy was knowledgeable, patient and not at all pushy. Great experience will definitely come back in the future
Andy is great!! He was so helpful and accommodating through our entire double purchase process!!!
John stone was very helpful and understanding through the whole process. He was very patient and attentive. I will recommend all my family and friends to him in the future. I appreciate the time and effort he put into me making this purchase.
Good sales person would recommend to buying a car and for amazing services and sales
Mike is literally the best! He is so helpful and kind and will work so hard to have you walk out with a great deal and a great car
Mike is a very good salesman. He is very knowledgeable and has great customer service. I would definitely come back again and recommend others to do business with him.
Moises made my first car purchase a great experience! 10 out of 10! Was very knowledgeable and wasn’t aggressive.
John Stone sold me a car about 3 weeks ago and was really professional, got me what i wanted with no issues. Fast response and got me in an out! Thanks John for your help
Mike Explained all the features and Made sure I knew how to use them. He welcome me to come back if I I have any questions or concerns Mike sold me several cars so I felt very confident in his recommendation!! Wendy Turry
Mike met us at the door and we were able to keep our appointment. We felt like we were welcomed and had service every step of the way. The process was easy even though we brought our 4 month old!
10/10 store and one of the best experiences with our Sales Rep, Lameshia. She was on top of everything from the beginning and a total pleasure to work with!
My experience was awesome with John Stone… he took great care of me… Thank you John
John was very helpful in finding the vehicle that worked for me. He stayed until everything was complete to make sure I was taken care of.
Mike was awesome during the entire process, very transparent, and made sure I got everything I wanted in a new vehicle!
Thank you for the excellent service Moises Alvarez! You were very patient, kind, and thorough! I will recommend you to others!
Moises Alvarez was very patient, kind, and thorough. I will recommend him to friends and family. Thanks for the excellent service!
John Stone is an amazing salesman. Empathetic, enthusiastic, and extremely knowledgeable. He should be the salesman of the year! Hope he gets a big raise!
I thoroughly enjoy my experience as a Volkswagen customer at dealerships like City Volkswagen and City Volkswagen of Highland. The staff here treats customers, their VW customers, and the public with utmost respect, care, and love. They go above and beyond to diagnose and service VWs to the highest standards, which is commendable. One thing that stands out is the management’s commitment to creating a cohesive and enjoyable shopping experience. They’ve made sure that the dealership is well-organized and fun to visit. Additionally, they offer food, snacks, and beverages for customers, and water is readily available, which is ...
The dealership was very neat and tidy, Lameshia was kind, organized, and a delight to be around.
He was great with us every thing went very smoothly .Thank you moises alvarez .great dealer
I had Josh, really cool guy. Glad to have some one like him to help us out
Very good Service! We are very satisfied! Thank you Lameshia for your excellent customer service!!
Great experience, recommend doing business here. John Stone was super helpful and got me into a new vehicle.
John is a very compassionate person when it comes to working with this less than credit savvy he worked overtime 2 make sure I didn't walk out like I came in. That was in a Lyft!!!! I got my keys 2 a nice dependable SUV Try City Volkswagen ASK FOR JOHN STONE HE WILL GET U IN A NICE RIDE HE DID FOR ME
Lameshia, Russell and James gave me an amazing deal and experience! I love my Atlas!
Called my cousin and told her I needed a vehicle, and here we are. She was able to get me approved on a certified pre owned VW Taos, thank you cuz love you. Go see Lameshia if you’re looking for a vehicle!!!!!!!!!
Lameshia did a phenomenal job with helping me get a new car and she was very attentive
Very knowledgeable and approachable, client oriented and professional approach, willing to negotiate and make customer happy.
It was a pleasure working with Moises. He was very knowledgeable, fast, and was even able to get me a better rate than the one I originally got with Chase bank. Now I am a very happy owner of a VW Atlas, I am looking forward to doing business with him again, hopefully soon.
John was amazing. He helped me get in the perfect car, and it was fast and easy. Will definitely recommend him to anyone looking for a great car, and even better customer service.
I had amazing experience here at volkswagen of highland. I had the pleasure of working with John and he was fantastic. Very professional and made sure I was happy in the end. If you’re thinking of getting a new car ask for John!
John Stone is a good salesperson, he will work with you and he does well with his job.
Lameshia was a great sale rep I told her what i wanted and she went above and beyond very attentive thank you
The service, environment and overall sentiment of this dealership is just"Welcoming". Mime Pazda is agreat salesman and i will continue to refer to him whenever i or anyone i know needs to get a great quality vehicle. Thank you Mike and the rest of the excellent team that make my experience great time and time again.
I'm new to the Volkswagen Family and I love my new Atlas. LaMeshia is the best. She made me feel very comfortable and showed me every detail about my new car. I have told everyone to go City Volkswagen they are the best and when I'm back in Indiana I will be taken Lameshia to lunch. Thanks you very much
Russel, James, and Mike provided us with excellent service. With this being a wedding present they accommodated us with all that we wanted when presenting us with our gift.
From a business perspective, it doesn’t get any easier with Mike Pazda. From a personal perspective, Mike is as genuine and easily accessible as it gets. The anxiety I had purchasing a car was swiped away once I was introduced. I can’t recommend Mike enough.
From a business perspective, it doesn’t get any easier with Mike. From a personal perspective, Mike is as genuine and easily accessible as it gets. The anxiety I had purchasing a car was swiped away once I was introduced. I can’t recommend Mike enough.
I want to thank Moistes on the purchase of my new VW Tiguan, Lameshia was a great help to. I love my SUV - thank you all
Mike Logan and City Volkswagen were awesome! Mike and the rest of the team made our car buying experience so easy! We love our new VW Atlas Cross Sport!
Andy and Danny" the dream team. " These guys are great. Like a pit crew we were in and out. Love the car, loved the experience. Keep up the great work guys!!!
Andy and Danny are very professional got me in and out with a car that I love!
My customer experience with John was great. I didn’t give five stars because the manager didn’t want to negotiate. It was a his way only.
Moises was excellent. Took care of all my needs and then some. I would definitely recommend him to anyone.
Moises was very attentive without being overbearing. He listened to our wants and needs and provided exactly what we desired. I would definitely recommend him and the team at Highland Volkswagen.
Very nice,clean dealership. Mike is an awesome salesman, very friendly and patient. I will refer him to my friends and family that are in the market for a new vehicle.